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ISO 9001:2008 certification has been in place for over a decade now and is used by both customers and companies as a method of controlling their quality. -
The Standard provides a framework to manage your business and ensure a philosophy of continual improvement in all aspects of your business. -
It is externally assessed on an ongoing basis to ensure these business practices are maintained. -
The principles of ISO 9001:2008 are: ISO 9001: 2008 is an international standard related to quality management system, applicable to any organization from all types of business sectors and activities. ISO 9001:2008 is based on eight quality management principles (all fundamental to good business practice). When fully adopted, these principles can help improve your organizational performance: -
Customer focus: organizations depends on their customers, and therefore need to shape activities around the fulfillment of market need -
Leadership: is needed to provide unity of purpose and direction -
Involvement of people: creates an environment where people become fully involved in achieving the organization's objectives -
Process approach: to achieve organizational objectives, resources and activities need to be managed as processes, with an understanding of how the outputs of one process affects the inputs of another -
System approach to management: the effectiveness and efficiency of the organization depends on a systemaiized approach to work activities -
Continual improvement: adopting this as a part of everyday culture is a key objective for an organization -
Fact based decision-making: effective decisions are based on the logical and intuitive analysis of data and factual information -
Mutually beneficial supplier relationships: such relationships will enhance the ability to create value. |
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